Frequently Asked Questions

Everything you need to know about shopping with BEY KINGDOM

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days. You will receive a tracking number as soon as your order departs our warehouse.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our online portal and print your prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing your results to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.

What payment methods do you accept?

BEY KINGDOM accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your garments sustainably sourced?

Quality and ethics are at our core. We partner with audited manufacturers who prioritize fair labor practices. Many of our collections utilize organic cotton and recycled materials to minimize our environmental footprint.

Can I modify or cancel my order after it has been placed?

Because we process orders quickly, we can only make changes or cancellations within 60 minutes of purchase. Please contact our support team immediately via live chat for urgent requests.